All correspondence regarding the product covered by the ANO warranty agreement or in direct reference to the warranty should be accompanied by proof of purchase. No register or "warranty" card is included or needed with ANO products. Keep your original, dated proof of purchase in case warranty service is ever needed.

Return or Exchange an Item in a Store

You may replace or exchange an item immediately at the Local Service Dealer for your order listed in the shipping confirmation email or on the packing list included with the shipment, pending product availability.

To return an item to your Local Service Dealer:

1.Bring the item you wish to return along with all original packing materials and accessories.

2.If available, bring the packing slip that came with the item.

Return or Exchange an Item through ANO

Contact an ANO Customer Handling Staff via email to obtain a return merchandise authorization. Please return your purchase in its original packaging. Include your invoice with the return and state why you are returning the item. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. 

PayPal Refunds

On returns, we can only credit the PayPal used for the original purchase; the handling fees are excluded.